Over the last 10 years, I’ve worked with a number of startup companies that have passed...
I recently had the opportunity to attend an event hosted by the Idea Collective Small Business...
Visionaries are often seen as innovators. I disagree. An innovator constantly adapts to the environment and...
Yes, you read that right. I repeat, don’t improve your processes! If you haven’t read my...
Volume discounts are both a standard business practice and a standard customer expectation in many industries,...
I know. This blog title is a little more cryptic than usual, but hear me out....
Some years ago, I was visiting a manufacturer of railroad car couplers, the big connectors that...
If you are a manufacturer, there are only 3 areas where you can cut costs. And...
In this third and final part of my Don’t Adjust series, I admit to you that...
In Part 1, I focused on variation and subsequent adjustment of a physical system such as...
Every once in a while, I return to the classics. I was rereading some Deming recently...
Dr. Eliyahu Goldratt, author of The Goal, would tell his students and colleagues to never say...
An important part of maintaining a Quality Management System (QMS) is taking action when a nonconformance...
Yeah, I know. The “just do it” mantra is thrown at us constantly. I was just...
Have you ever been told that you need rethink your priorities? That can be good advice,...
I’ve never liked the title of Manager. Because Managers, well, manage. I don’t like to manage,...
Have you ever been told that you need to “do more with less”? I have. And...
I just finished a book titled The Capitalist Philosophers by Andrea Gabor. One chapter focused on...
Mark Twain is credited with saying “The man with a new idea is a Crank, until...
In part 1 of this series, I introduced some negative effects of “keeping them busy”. In...
In my previous post I explained how keeping people busy can lead to issues such as...
Virtually every manufacturing company I’ve visited since I started auditing and consulting focuses on keeping the...
If you have a quality management system in place, demonstrating continuous improvement is a requirement. In...
I watched a video recently where Russ Ackoff said “The difference between efficiency and effectiveness is...
I remind myself not to give advice in two contexts. The first is closely tied to...
Everyone is trying to “add value” to everything they do. It’s a near compulsion. Many of...
Evidently, I have a lot to say on this topic, so I split it in two....
When I approach potential clients to arrange a discovery meeting or ask for a start date...
This isn’t the first Don’t I came up with nor do I consider it the most...